Best Social Listening Tools with a Free Trial of 2025

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Agorapulse is a Social Media Marketing suite that helps agencies, business owners, and marketers to manage their Facebook, Instagram, TikTok, Twitter, LinkedIn, Google My Business and YouTube accounts. Our inbox ensures that you never miss an interaction on social media. We offer many publishing options, including drafts, scheduling, bulk publication, and more. You can view the most important metrics of your social media accounts in our reports. We also offer team/collaboration options so that profiles with multiple admins can work seamlessly. Get a free trial to see why we are loved by our customers.

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

HubSpot Marketing Hub will help you grow your traffic, convert leads and prove ROI. HubSpot Marketing Hub is an all-in-one marketing software that helps brands and marketing professionals launch and maintain effective campaigns that help them get noticed. This includes SEO (search engine optimization), writing blogs and creating web content (CMS), as well as leveraging social media such as Facebook, LinkedIn, Twitter, and others. Marketing Hub will help you and your team increase traffic, convert leads, track your entire funnel, and more. Drag and drop your way into professional email templates and landing pages. You can quickly publish blog posts that make you an authority on any topic and help you get noticed online. Your content is responsive, so visitors can access it from any device. Get real-time SEO recommendations and create a content strategy that adapts for modern search. You can also find out more.

Buffer offers a comprehensive range of tools designed to assist brands in establishing their online presence and engaging effectively with their audience. This collection of social media solutions caters to contemporary brands, equipping them with essential resources for visual marketing, audience interaction, and analytical insights. Through Buffer's innovative products, both brands and individuals can enhance their online visibility, fostering significant engagement and achieving quantifiable outcomes. With over 75,000 brands leveraging this suite of publishing, engagement, and analytics tools, Buffer plays a crucial role in helping them create impressive digital identities. The platform's versatility and user-friendly features make it an invaluable resource for anyone looking to thrive in the digital landscape.

Forge and enhance deeper connections on social media by understanding and engaging your audience effectively, all while measuring your results through an all-encompassing platform specifically designed for fostering connections. Sprout Social stands out as a frontrunner in areas like user experience, customer service, satisfaction rates, return on investment, and user adoption. Explore the most comprehensive and integrated solution for social media management that is designed for scalability. Gain insights into trends and actionable data derived from social interactions to shape your marketing and branding strategies. Collaborate as a team by planning, organizing, scheduling, and delivering content seamlessly across various social networks. Enhance your social monitoring capabilities and boost responsiveness through a centralized inbox. Leverage rich social analytics and dashboards to facilitate informed strategic decisions throughout your organization. Real people connect with real brands, creating genuine relationships that matter. Users frequently express their reasons for opting for Sprout’s innovative social media management tools and services. Additionally, the platform's commitment to excellence is reflected in the success stories shared by its diverse clientele.

Cyfe, a business intelligence platform, helps businesses of all sizes with KPI Monitoring, search engine optimization and scheduling, social media marketing and custom reports, data export & archivement, and other services.

Kimola Cognitive is a highly reliable Machine Learning Platform that empowers individuals to automatically extract reviews from over 20 different channels and analyze and categorize customer feedback or any other textual data. These are the top features of Kimola Cognitive: Gather reviews by scraping the web Conduct text analysis and entity recognition with drag and drop Analyze data with ready-made models found on the Kimola Cognitive Gallery Create, train, and store custom machine learning models without coding Generate executive summaries, SWOT analyses, and other impactful marketing materials utilizing GPT Integration Accessible in six languages and increasing

Leverage our content insights to brainstorm ideas, craft impactful content, track your performance, and pinpoint influential figures. Countless marketers trust BuzzSumo to uncover what content thrives and what fades into obscurity. Each day, numerous teams integrate BuzzSumo into their routines to boost productivity and achieve content success. Uncover the phrases and terms your target audience is actively searching for, and gauge the popularity of keywords to pinpoint highly sought-after topics. Use cost-related data to refine your PPC strategies, while analyzing search volume trends over time to see if your keywords are influenced by seasonal shifts or emerging trends. By merging keywords with BuzzSumo’s extensive content, inquiries, and influencer insights, you can develop well-rounded content strategies. BuzzSumo serves as an endless source of inspiration, ensuring that you'll always have a wealth of content topics at your fingertips. With related themes and actual content examples, your research can gain momentum and direction. This resource not only enhances your creative process but also streamlines your content planning efforts significantly.

Your business is being talked about all over the internet. These conversations are open for you to join. Instant mentions on the Web and via social media. We want you to be the first to hear about important conversations online. We crawl 13 billion pages every day, which is more than any other monitoring app that relies on one third-party data provider. We don't mince words when we say that Awario is the best way to find out about new mentions. Find relevant discussions, join them in real-time, and spread the word about you product, service, or content via social media and the Web to reach new people and trigger word-of mouth marketing. Social media is full information and consumer insight, but it can also be full of noise. Awario can help you understand your audience and create better marketing campaigns by obtaining meaningful customer insights.

In real-time, more than 300 million online sources. Hosting in Germany that is GDPR compliant Monitoring and consulting. How Webbosaurus can help you in your day to day business. Monitoring and social listening. Monitoring your search terms in real-time. You won't miss any mentions of your brands or products. Through well-prepared data, intuition can be used to create individual reports and analyzes. Review monitoring. Monitor, analyze, and respond in real time. All reviews on your products are available in online shops, Amazon, Google Maps, and other portals. How Webbosaurus supports you. Marketing crisis monitoring. Competitive analysis. Product optimization. 355/5000 Gain a 360 deg overview. Who has said what about your brand or products? We will help you find out because we monitor reviews, social media, Instagram, Twitter, Instagram and other online news.

Brand24 is an innovative and influential social listening tool that helps you monitor your online reputation, prevent PR crises from happening, and track the results of social media campaigns for tremendous success in marketing. With their easy-to-use platform, users can boost brand awareness while improving customers' experience too!

YouScan, a social media listening platform that uses image recognition technology, is powered by YouScan. It allows agencies and enterprises to instantly access customer conversations online. Users can seamlessly complete the most difficult tasks with ease thanks to smart alerts, trend detection, sentiment analysis and smart alerts. Major brands like L'Oreal and Nestle use YouScan to efficiently identify potential customers.

Upfluence is the only platform that allows brands and agencies to turn their customers into sales-driving, influential influencers. The Upfluence platform allows you to search for influencers in any sector, language, or country on 7 social media platforms. You can also contact them at scale using an included CRM tool. You can also manage multiple influencer marketing campaigns simultaneously, automate all administrative tasks, and even international influencer payouts. You can also analyze the KPIs of any hashtags or campaigns through social listening. The software is completely independent of social media platforms, so it can't be interrupted by any other service. The company also offers managed services in five languages. There are offices in New York, Paris, Lyon (FR), and Lausanne, (CH).

Iconosquare, a social media analytics platform and management platform for Instagram and Facebook, provides in-depth insights into your social network performance. This all-in-one tool is designed for brands and agencies. It includes powerful features that allow you to make data-driven business decisions. Advanced analytics, easy-to-understand - A custom dashboard quickly visualizes the metrics that are most important to your organization. Analytics for promoted Instagram content are available with select plans. Multi-profile management in one dashboard Powerful scheduler that saves time: Automatic Publishing, First Comment Scheduling, feed preview, Best Times to Post, Geolocation and User Tagging. - Industry benchmarks that provide insight: Available for more than 100 industries. Easily share your performance with quick, easy and customizable reporting

BoomSonar, our proprietary program, specializes in real-time monitoring, analysis, reporting, and management of web and social media platforms. Beyond just social media oversight, BoomSonar provides a suite of services including account management, online reputation management, research and development applications, research capabilities, push notifications, and more, all tailored to meet your unique requirements. Understanding the demands of the digital landscape, we proudly present BoomSonar, which stands as Turkey’s pioneering and most extensive solution for real-time web and social media monitoring, reporting, analysis, and management. This innovative tool enables users to conduct real-time searches on roughly 1.6 million Turkish websites and social networks, as well as over 420 million websites and networks in English and other languages, covering a wide array of topics, including your brand and your competitors. With BoomSonar, you gain access to Turkey’s foremost real-time search engine, making it an indispensable asset for businesses seeking insightful web and social media intelligence. By leveraging this powerful software, you can enhance your decision-making processes and improve your overall online strategy.

Explore, investigate, and comprehend audiences, brands, and competitors using the most user-friendly social listening tool featuring an unparalleled unlimited search capability. Infegy Atlas provides top-notch social listening services, enabling you to gain insights into audiences and consumers like never before. Transform vast amounts of online discussions into practical consumer insights that support market research, development of customer personas, brand analysis, campaign monitoring, competitive intelligence, demographic studies, identification of industry gaps, sentiment evaluation, influencer tracking, crisis management, and much more. Rather than merely assessing social data, showcase it elegantly. With Infegy Canvas, our reporting platform, you can craft personalized reports utilizing data directly from Infegy’s social intelligence and listening tools. Harness Canvas for client presentations and comprehensive reporting while ensuring your team stays informed with visually appealing reports, eliminating the need for any design expertise. This powerful combination of tools not only enhances your understanding of the market landscape but also elevates your communication with stakeholders.

Utilize Konnect’s Listening tool to tap into discussions from countless online sources and social media channels, gaining insights into what customers are expressing about your brand, the competitive landscape, industry trends, and the effectiveness of your marketing initiatives, among other valuable information. Stay attuned to every relevant conversation across the internet and social platforms that impact your business. Foster engagement with your audience on their preferred channels, employ sophisticated automated workflows and CRM solutions to ensure that conversations are directed to the appropriate teams, which helps to streamline response times and allows for comprehensive measurement of your activities. Enhance customer satisfaction with Konnect Insights Social CRM, featuring visually appealing dashboards and business intelligence tools designed to provide profound insights into your online reputation and social media presence. Gain a clear understanding of your share of voice, sentiment analysis, media type categorization, and social platform metrics for both your brand and competitors, while also accessing detailed reports on response times and other critical performance indicators. By leveraging these insights, you can refine your strategies and ultimately drive better outcomes for your organization.

We explore every nook and cranny of the internet to uncover all significant references related to any individual or entity. By engaging with your customers and influential figures in your industry, you can significantly enhance your brand visibility and gain valuable insights into your target audience. Understanding your customers' primary interests allows you to develop products tailored to their specific needs and wants. BrandMentions helps you identify where to advertise your products and discover potential new customers. By staying informed about who is discussing you and the context, you gain the ability to comprehend and safeguard your reputation in a highly competitive landscape. Keep track of all conversations regarding your brand or offerings across essential platforms, whether online or on social media. Furthermore, BrandMentions ensures you remain informed about crucial developments in your industry and any news related to your business, delivering real-time notifications directly to your inbox, so you’re always a step ahead. This proactive approach not only helps in reputation management but also fosters stronger relationships with your audience.

Enhance your presence on Pinterest and Instagram with Tailwind, the scheduling tool designed to deliver tangible results efficiently. Amplify your Instagram marketing strategy by identifying optimal posting times and suggested hashtags that boost engagement. Utilize Tailwind to automatically Pin during peak engagement periods, maximizing reach, interaction, and driving traffic to your website, all through a single platform. With Tailwind, you can streamline your social media efforts and achieve greater success.

Dash Social redefines social media management through intelligent automation and predictive analytics that evolve with every post, creator, and campaign. The platform merges publishing, reporting, influencer management, and e-commerce tracking into one unified ecosystem, empowering brands to drive measurable growth. Its AI-driven insights forecast what content will perform before it’s even posted, guiding teams toward smarter creative and partnership decisions. Dash Social’s robust suite includes social listening, scheduling, competitive benchmarking, and campaign analytics that keep marketing teams ahead of the curve. With integrated creator discovery and influencer reporting, it provides full visibility from content ideation to conversion. Businesses can track real-time engagement across TikTok, Instagram, YouTube, and beyond—all through an intuitive, collaborative interface. The platform’s LikeShop feature transforms organic content into sales channels, bridging the gap between social engagement and revenue generation. Trusted by top global brands, Dash Social delivers a connected, data-backed approach to social that simplifies execution while amplifying results.

Contemporary tools for social media management designed for all users. These meticulously developed tools enable you to surpass your objectives with ease. Discover, collaborate, and schedule your content seamlessly across all social platforms. With the ability to visually arrange and preview your posts, you can forge stronger connections with your audience and manage messages, comments, and reviews from a unified dashboard. Analyze and report on the success of your social media campaigns, creating tailored and actionable reports that identify what strategies are effective and which are not. Vista Social Listening features allow brands to monitor relevant conversations with timely notifications and advanced filtering options. Enhance your online reputation with comprehensive review management tools that include reporting, alerts, and response capabilities. Strategically plan and publish to your social media accounts like an expert, employing unique platform features and methods that drive tangible results. Now, benefit from the added power of ChatGPT to elevate your social media strategy!

Elevate your customer service by transitioning from traditional social listening tools to advanced AI conversational bots. Stay informed with the latest trends in online listening and data analytics for better insights. Participate actively in conversations that incorporate customer service strategies online. Amplify your customer service approach through multichannel AI automation techniques. Keep a close eye on critical online discussions that impact your brand's reputation. By utilizing an AI-driven online listening and data analysis engine, you can gain meaningful insights that allow you to effectively oversee your brand's image. Consolidate your social media profiles into a single online brand management platform. Interact with both existing and potential customers across various web channels to boost customer satisfaction levels. Transform the customer experience by embracing innovative technology solutions. Enhance your brand communications by incorporating AI conversational bots, ensuring you not only meet but surpass audience expectations. This integration of technology will ultimately foster stronger relationships between your brand and its customers.

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

Gain social insights for the leading brands that shape the world. Your brand's reputation is crucial, and it needs safeguarding on a global scale. Talkwalker acts as your vigilant ally, offering AI-driven analysis that delivers immediate insights from all social media platforms and online content in 187 languages. This allows for the swift identification of potential issues and concerns before they escalate into crises. Utilize our established KPI frameworks to benchmark your brand and marketing efforts effectively. Assess sentiment and overall brand wellness, linking your social strategies to tangible business outcomes, while providing your management team with instant analytical reports. Evaluate your performance against competitors across various channels, and uncover genuine customer opinions regarding your brands and products as they happen. Enhance the social efficacy of your marketing campaigns through data-informed technology. Unearth compelling narratives and identify key influencers to amplify your brand's impact. With Quick Search, you can track the most relevant stories in your industry and about your brand as they emerge in real time, ensuring you stay ahead of the curve.